Last Updated: December 3, 2024
At Digital Realtor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
1. Information We Collect
Personal Information
When you create an account, we collect your name, email address, and authentication credentials. When you connect social media accounts (Instagram, TikTok), we collect access tokens and profile information necessary to provide our services.
Usage Data
We automatically collect information about how you use our platform, including posts created, scheduling activity, analytics viewed, and feature usage patterns.
Social Media Data
When you connect Instagram or other social platforms, we access your profile information, follower counts, post metrics, and engagement data as permitted by those platforms' APIs.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our social media management services
- Generate AI-powered content recommendations and drafts
- Schedule and publish posts to your connected social accounts
- Display analytics and insights about your social media performance
- Send you service updates, security alerts, and support messages
- Detect, prevent, and address technical issues or fraudulent activity
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Social Media Platforms: Instagram, TikTok, and other connected services receive content you choose to publish through our platform
- Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, AI services)
- Legal Requirements: When required by law or to protect our rights and safety
4. Instagram Data Usage
When you connect your Instagram account:
- We access your profile information, media, and insights data through Instagram's Graph API
- We publish content on your behalf only when you explicitly create and approve posts
- You can disconnect your Instagram account at any time from your profile settings
- We comply with Meta's Platform Terms and Instagram's API policies
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Disconnect social media accounts at any time
- Export your data in a portable format
- Object to data processing for marketing purposes
- Request account deletion
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookies through your browser settings.
9. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our service after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@digitalrealtor.co
Website: https://digitalrealtor.co